We will process your data in accordance with the The General Data Protection Regulation (GDPR) 2018. The purpose of the privacy policy is to inform you as a user of the site about what information we collect when you visit the site, how we use the information, whether the information is disclosed and the ways in which we protect users’ privacy.
We want you to feel secure when visiting the site. We are committed to respecting your privacy. Below we give an overview of how we do that.
Information we collect when you visit Truephysio.co.uk
We collect information indirectly and directly.
When you access www.truephysio.co.uk, we use technology to collect information indirectly, such as your internet address, which is then kept in our internet access logs.
We collect information directly from you in a number of ways. One way is by using cookies. Cookies are small files of information that save and retrieve information about your visit to our site, such as how you entered our site, how you navigated through the site and what information was of interest to you. In addition to this, if you customise the homepage, we will store the information you give us in a cookie.
The cookies we use identify you merely as a number. (If you are uncomfortable about the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your internet browser.)
How do we use this information?
We analyse it to see what is most effective about our site, to help us identify ways to improve it and to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.
We process personal data under the following legal bases as required by the General Data Protection Regulation (GDPR):
- Consent: When you have provided clear consent for us to process your personal data for a specific purpose.
- Legitimate Interests: Where the processing is necessary for our legitimate interests or those of a third party, unless your data protection interests override these.
- Contractual Obligation: Processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
- Legal Obligation: Processing is necessary to comply with legal obligations we are subject to.
Legal Basis for Processing:
We process your personal data based on: given consent, legitimate interest, performance of a contract. The option to opt-out and request data deletion is always available.
Will we disclose your information to or share it with other organisations?
As a private organisation, we do not share data with other organisations unless the law permits us to do so. We do not sell individual information. We will share it only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under The General Data Protection Regulation (GDPR) 2018. Before you submit any information, we will notify you as to why we are asking for specific information and it is up to you whether you provide it.
Third-Party Services
We may share your personal data with third-party service providers who assist us in operating our business, such as hosting, analytics, and payment processing services. All third-party providers are carefully selected to ensure they meet the GDPR’s requirements for data protection. We ensure that these parties handle your personal data in compliance with GDPR. A list of third parties and their roles in data processing is available upon request.
We may give you access to your information
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us.
Your data is kept under secure conditions
We take appropriate steps to maintain the security of your data on our website. The open nature of the internet means that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Our intention is that this should not happen and we take measures to ensure that it does not.
Data Retention Period
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. The specific retention periods depend on the nature of the data and the purpose of its collection. We retain your personal data for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
If you have any questions about data concerns, please contact us at hello@true.physio.