Please contact the clinic that you’re booked in at as soon as you become aware that you won’t be able to make an appointment.
Appointment slots are reserved for clients. In the event of a cancellation at short notice, it is unlikely that we will be able to offer this slot to another patient. We therefore request that you provide us with at least 24 hours’ notice should you need to amend or cancel your booking.
We understand that things come up and sometimes it’s not possible to give 24 hours notice, but late cancellations or appointments not attended may be charged in full.