Frequently Asked Questions

Any form of physical treatment can be a daunting starting point, it’s natural that you may have some questions about a number of things, ranging from ‘How long will my treatment plan last?’ & ‘When can I expect to see results?’ through to questions as simple as ‘What do I wear?’ and ‘Where do I park?’. Our FAQ section hopes to answer any of these questions that you may have. For any questions that aren’t answered, please don’t hesitate to email us at hello@truephysio.co.uk  or call us at 0161 972 0512.

How do I make a complaint?

If for any reason you are unhappy with the service you have received, please do not hesitate to inform the staff at the time of your appointment.  If you do not feel comfortable doing this, then please email us at hello@true.physio. One of our managers will get back to you within 2 working days. If you are not satisfied with the response, your complaint with be escalated to our board of directors who will respond within 5 working days.

We take all complaints very seriously.  We want to give all our clients brilliant treatment, and so if we fall short of that, then please let us know. That way we can learn from it and improve the service.

Book an Appointment Now!

If you’re not sure which of our services might be the best for you, or you have a question not answered above, please get in touch with one of our clinics and they will happily speak to you to make sure you see the best person for your condition.

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