We are looking for a part-time Administrator to join our friendly team at True Physio in Skipton and Bingley.
Do you have excellent organisational skills, strong communication abilities, and a passion for delivering great customer service? If so, True Physio could be the perfect place for you.
About the Role
- The role’s hours are Monday 8am-4pm and Thursday 12 – 8pm with an expectation to sometimes work full time hours to cover sickness and holidays.
- Manage appointment scheduling and coordinate diaries for physiotherapists and other clinic staff using Nookal.
- Handle client inquiries via phone, email, and in-person, providing exceptional customer service at all times.
- Maintain and update client records, ensuring accuracy and confidentiality.
- Assist with the administrative aspects of client billing and payments.
- Provide administrative support to the clinical team to ensure smooth daily operations.
- Contribute to the positive atmosphere of the clinic, supporting both clients and colleagues.
- Work with the marketing team to provide weekly reporting and drive marketing initiatives.
Requirements
- Previous experience in an administrative role, preferably in a healthcare or private sector setting.
- Strong organisational and multitasking skills.
- Proficiency in Microsoft Office, specifically Excel and Sharepoint.
- Experience in using clinic management software (training provided).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A proactive and positive approach to problem-solving.
What We Offer
- Competitive hourly rate, based on experience.
- Opportunities for professional growth and development within the company.
- A supportive and welcoming work environment.
- Access to employee benefits, including pension scheme.
About True Physio
True Physio is a growing clinic group in the UK, committed to providing exceptional care to our clients. With over 45 accredited therapists and hundreds of 5-star reviews, we pride ourselves on our professional, patient-centered approach. We value our team and provide opportunities for continuous development and a great work-life balance.
How To Apply
If you’re interested in joining True Physio as a Part-time Administrator, please send your CV to us at careers@true.physio with the subject line: “Part-time Administrator – Skipton” and a brief note explaining why you’d be a great fit for this role.